We're easy to reach.

What do you need?

Pick the closest one so you reach the right answer first.

• A question about an order

  Delivery, a missing item, a payment that went through with no order. Have your order number ready (it starts with BL-).

• Arrived damaged or wrong

  Tell us within 24 hours of delivery, with photos. We replace it, or refund you if we cannot.

  How to report a problem →
• Your data

  To see, correct or remove what we hold about you, email us so there is a written record.

  info@buylowmarketplace.com
• China Imports and bulk orders

  Pre-orders from our suppliers in China, quantities above what the page offers, or an item you cannot find.

  See China Imports →

Other ways to reach us

• WhatsApp

  The fastest way. We reply every day, usually within a few hours.

• Email

  info@buylowmarketplace.com for anything that needs a written record: complaints, refunds, data requests.

• Where we are

  Buylow Marketplace Limited, Kwara State, Nigeria. Orders go out by courier to every state we deliver to; the delivery page has the fee and time for yours.

• Follow us

  New arrivals and deals on TikTok and Instagram, or sign up for the new-arrivals email in the footer.